Experienced Passenger Transportation Company in Parma, OH
We may be a relatively new service provider, but we're built on a wealth of experience!
About Our Business
Transport Assistance, Inc. was born in 2012 as a collaborative effort between Mr. Fred Cerny, Company President (on your right in our photo), and Mr. Brett Johnston, CEO (left). Our business was created to provide customers with safe, dependable, and timely passenger transport services.
Our Company President
Fred is an ASE Certified automotive mechanic with a degree in Electrical Engineering who has been the proprietor of Parma Car Care Specialists in Parma, Ohio, since 1989 (and an avid boat racer and enthusiast who captains of one of the fastest boats Lake Erie has ever seen!). A specialty of Parma CCS is the maintenance and repair of large vans, mid-sized trucks, and even school buses for local area fleet operators.
The advantage that Transport Assistance has in this relationship with Parma CCS is that Fred, and his staff of ASE-certified mechanics, are steadfast in their commitment to safety and reliability and have a thorough knowledge of Federal, State & Local commercial vehicles regulations. You can rest assured that Transport Assistance vehicles will be compliant, well maintained, repaired promptly, and NEVER be on the road in need of repair!
Meet Our CEO
Brett has been in the passenger transportation service industry for almost 20 years and as a fleet customer of Fred's Parma Car Care Specialists since 2003 (and regional championship-winning amateur sports car racer of some measurable talent - ask him!). He has a Bachelor's degree in Geography with a unique interest in cartography and logistics. He began his passenger transport career in the Transportation Department of the Cuyahoga County Board of Developmental Disabilities in 1997. Since leaving The County Board in 2003, Brett has remained involved with transporting individuals with developmental disabilities as a member of upper-level management with other private sector transportation and residential providers. He understands the importance of reliability and customer satisfaction.
This unique partnership is built on 40+ years of management experience and commitment to the highest customer service standards possible. Please get in touch with us at Transport Assistance, Inc. and let us prove these standards to you! We have the expertise, knowledge, experience, and desire to serve you.
Why Choose Us?
Transport Assistance, Inc. - Commitment to Nondiscrimination
Transport Assistance, Inc. is an Equal Opportunity Employer that does not discriminate against any employee or potential employee governed by the EEOC. We will not discriminate against any individual or organization based on color, race, sex, age, religion, family status, disability, or national origin. We also share those same beliefs with our customers.
Transport Assistance, Inc. recognizes the value and importance of Title VI of the Civil Rights Act of 1964. Any customer or business associate who feels they have been discriminated against due to our business practices may file a complaint with our Company.
Discrimination complaints made to Transport Assistance, Inc. must be submitted in writing and include the person's name, address, phone number, and signature along with a description of the complaint. Complaints may be submitted via US Mail, e-mail through our "Contact Us" page of this website, or by telephone. Telephone complaints will be documented and reviewed with the complainant before processing.
Transport Assistance, Inc. promises to work diligently to resolve any discrimination complaint presented to us. Any unresolved complaints will be presented to the Ohio Department of Transportation Division of Opportunity, Diversity & Inclusion for review. Transport Assistance, Inc. will recognize and support all decisions made by the ODOT review board.
If the complainant disagrees with the findings of the ODOT review board, they have the right to contact either the Federal Transit Administration or Federal Highway Administration Offices of Civil Rights as indicated below:
Federal Transit Administration
Region V Office of Civil Rights
200 West Adams St., Suite 320
Chicago, IL 60606
Federal Highway Administration
Office of Civil Rights - Investigations & Adjudications
HCR-40, Room E81-328
1200 New Jersey Ave., SE
Washington, DC 20590
